About The Policy

At Designs Metrics, the privacy of our clients is our top priority on https://designsmetrics.com, and we respect it as our own. Though we collect information from our clients, it is only used to make improvements in our customer services. Our company acknowledges that the maintenance and use of our clients’ information is our responsibility. We DO NOT rent or sell the information that our clients provide us online.

This policy describes how the personal information of our client collected by us is used, why we collect it, and how we use it. It is within our policy that we describe the choices you can make about how we can collect and use your information.

Personal Information Collected

The information collected by Designs Metrics includes the client’s name, e-mail, mailing address, and phone number. These are pieces of information that the client provides us while ordering or while saving the information with our company. We may also use the email addresses or mailing addresses which we receive through our mailing system such as our Contact Us Form for responding to comments, queries, etc.

Our company also maintains records of the items that have interested our clients in the past, as well as the client’s purchases online.

Use of Collected Data

The information collected is used in many diversified methods. Our company uses the information saved by our clients to process their order. We also send them emails to confirm the order, and our customer service may also contact them via phone, mailing address, or e-mail if we have other queries regarding the order placed.

As a client, one might also receive updates regarding our site and services which may include a newsletter and information on promotions. In addition, we may also use the information about your interests and purchases to help improve our site design and your purchasing experience.

SMS Privacy Policy

Design Metrics respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.

Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information may be collected via the website contact form, email, rental agreement, or third-party reservation systems.

Data Usage: We use your data solely for sending reminders, booking appointments, and providing customer care.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

Messages are recurring, and message frequency may vary.

For help or to stop receiving messages, contact Design Metrics at +1 (801) 917-1125 or info@designsmetrics.com.

Opt-Out: You can opt out of the SMS list at any time by texting STOP or UNSUBSCRIBE, emailing info@designsmetrics.com, or calling +1 (801) 917-1125. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Design Metrics will not sell, rent, or share the collected mobile numbers.

Newsletter Opt-out

If you no longer wish to receive our newsletter and promotional communications, you may opt out by following the instructions included in each newsletter or communication or by emailing us or calling us at +1 855 345 4684.

Social Media (Features) and Widgets

Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our site. These Features may collect your IP address, the page you are visiting, and may set a cookie to function properly. Social Media Features and Widgets are either hosted by a third party or directly on our site. Your interactions with these Features are governed by the privacy policy of the respective company.

3rd Party Sharing

Personal information will NOT be released to third parties unless described in this policy. We do not sell personal information to third parties under any circumstances.

SMS Privacy and Security

At Designs Metrics, we value your privacy and are committed to protecting your personal information. Any SMS contact information you provide is kept strictly confidential and will not be shared, sold, or disclosed to third parties.

We use industry-standard security measures, including encryption and secure storage practices, to safeguard your SMS contact information.

Security of Personal Information

Client information is protected using Secure Sockets Layer (SSL) Software which encrypts data during transmission.

We follow generally accepted industry standards to protect personal information during transmission and once received. However, no method of transmission or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

For questions regarding site security, email us at support@designsmetrics.com

Access of Registered Accounts

Clients can access their registered accounts by signing in on our homepage. Once signed in, clients can view and update previously submitted information through My Account.

Changing & Deleting/Unsubscribing Accounts

To cancel a subscription or request deletion of personal information, clients must send us an email. This will also prevent further email communications related to any orders.

We retain information as long as an account is active or as needed for services. We may retain and use information to comply with legal obligations, resolve disputes, and enforce agreements.

Cookies and Their Use

Cookies are alphanumeric identifiers transferred to clients’ devices through browsers, helping to store Shopping Cart data and recognize returning visitors.

Browser settings can manage cookie preferences. However, disabling cookies may affect site functionality.

We also track IP addresses to diagnose issues, administer the website, and gather demographic data. IP data is not linked to Personally Identifiable Information (PII).

We log browser types, access times, and visited URLs. This data is not shared with third parties except in aggregated form.

Some partners, affiliates, or service providers may use session ID cookies. We do not control third-party cookies.

Clear Gifs (Web Beacons/Web Bugs)

We use clear gifs to analyze what content is effective. These are tiny graphics that track user activity anonymously and are not tied to personally identifiable information.

Testimonials

With your consent, we may post your testimonial along with your name. Contact us if you’d like it removed.

Links to Other Websites

Our site may include links to external websites. Their privacy policies may differ. Please review their privacy statements when submitting personal information.

Notification of Changes

If changes are made to this policy, we will post them here and may also notify you via email or our homepage. We reserve the right to modify this policy anytime, so please review it regularly.

Legal Disclaimer

We may disclose your personal information as required by law or to protect our rights or comply with legal processes served on our website.

Questions

If you have any questions about this Privacy Policy or our handling of your information, please call +1 855 345 4684 or email us at support@designsmetrics.com

Consumer Data Safety Measures

We never store or collect credit card details from clients. We comply with PCI standards and data protection laws. Any confidential information shared with our team is at the client’s own risk.

Work orders may be forwarded to international service centers bound by NDAs to protect customer data.

Pseudonym Policy

We may use pseudonyms for team members to provide a consistent customer experience and avoid confusion when account managers change. This also supports cultural uniformity within our organization.

Website: designsmetrics.com

Mailing Address: Info@designsmetrics.com

Phone: +1 (951) 666-9342